DTG Care Instructions
How do I care for my DTG-printed shirt?
Follow these steps to keep your direct-to-garment (DTG) print looking new, wash after wash.
- 24 hrs Wait 24 hours before the first wash.
- Inside out Turn the shirt inside out before washing.
- Cold Wash cold, 86°F / 30°C max.
- No softener No fabric softener, bleach or dry cleaning.
- Dry low Tumble dry low or hang dry.
- No iron Never iron directly on the print.
✓These are industry-standard care guidelines for all DTG-printed apparel.
IMPORTANT:Failure to follow these care instructions may result in fading, cracking or peeling and is not eligible for a refund or replacement.
Do you offer free shipping on all items?
We offer free shipping on orders over $75
Items are shipped via USPS First Class Mail with expected time of 2-5 days after shipping.
Upgrades are available at checkout, including Priority Mail and Next Day Air. (Does not include handling and processing time (2-3 days)
Do you offer returns and exchanges?
Yes, we offer returns minus a 15% restocking fee for new unused products if notified and returned in 14 days. Exchanges are treated the same, restocking fee applies. You can then order the correct size and we will refund the return when it arrives.
Is this another drop shipping company?
NO! we are proud to make everything in house using professional Direct to Garment and DTF equipment. Because we do everything in house, we are able to provide high quality products with great customer service.
Do you guys do custom print orders?
YES! we are able to take on any project big or small. Fundraisers, Company outings, Family Trips ect. We also can help with graphics if needed for a nominal fee. Contact us for more information. ℹ️
If I have any problems who do I contact?
Please email Info@lacustomprints.com for any questions or concerns. You can also use our Chat feature or DM us on Instagram @lacustomprintshop