Privacy policy

Privacy Policy

Last updated: June 21, 2026

This Privacy Policy describes how LA Custom Prints ("we," "us," or "our"), operated by Stonk Shark Co, collects, uses, and discloses your personal information when you visit, use, or make a purchase from stonkshark.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. We collect the following categories:

Contact details — name, billing and shipping address, email address, and phone number.
Order information — products purchased, order numbers, payment confirmation, and transaction history.
Account information — username, password, and similar security details where you create an account.
Customer support information — information you provide when you contact us.
Device and usage data — your IP address, browser type, device identifiers, and information about how you interact with the Site, collected through cookies, pixels, and similar technologies.

We do not collect or store full payment card numbers. Payments are processed by our payment providers (see below).

How We Collect Personal Information

We collect personal information:

Directly from you when you place an order, create an account, or contact us.
Automatically through cookies and tracking technologies when you use the Site.
From third parties, including our service providers (e.g., Shopify), payment processors, shipping and international-order partners, and advertising/analytics partners.

How We Use Your Personal Information

We use your personal information to:

Provide, fulfill, and ship your orders, including processing payments and sending order confirmations and updates.
Provide customer support and respond to your inquiries.
Send marketing communications where permitted by law (you can opt out at any time).
Detect and prevent fraud and protect the security of our Site.
Improve our Services and analyze how customers use the Site.
Comply with our legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and deliver and measure advertising. Some of these are set by third parties, including Google (Google Ads, Google Analytics, Google Merchant Center) and Meta (Facebook/Instagram). You can manage cookie preferences through our cookie banner where available, and through your browser settings.

How We Disclose Personal Information

We disclose personal information to the following categories of third parties for the purposes described above:

Shopify — our e-commerce platform provider, which hosts the Site and processes data on our behalf.
Payment processors — to process transactions securely.
Global-e — to manage international orders, currency conversion, duties, and taxes for customers outside the United States.
Shipping and fulfillment providers — to deliver your orders.
Loox — to collect and display product reviews and photos you choose to submit.
Google and Meta — for advertising, conversion measurement, and analytics.
Professional advisors, law enforcement, and regulators — where required by law or to protect our rights.

We do not sell your personal information for money. Depending on your jurisdiction, certain advertising-related data sharing may be considered a "sale" or "sharing" under applicable law — see your rights below.

International Transfers

We may transfer, store, and process your personal information outside the country in which you live, including in the United States. Where required, we implement appropriate safeguards for such transfers.

Your Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

Access / know — request a copy of the personal information we hold about you.
Correction — request that we correct inaccurate information.
Deletion — request that we delete your personal information.
Opt out — opt out of marketing and, where applicable, of targeted advertising, "sale," or "sharing" of your information.
Withdraw consent — where we rely on consent, withdraw it at any time.

EU/UK (GDPR): You have the rights above and may lodge a complaint with your local data protection authority. California (CCPA/CPRA): You may exercise the rights above and will not be discriminated against for doing so. Canada (PIPEDA): You may access and correct your information and may contact our privacy officer with concerns.

To exercise any of these rights, contact us at support@stonkshark.com. We may need to verify your identity before responding.

Data Retention

We retain your personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. We will post the updated version on this page and update the "Last updated" date above.